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Shipping & Returns
We ship domestically and internationally. All orders are shipped via UPS or USPS. Flat-rate shipping within the U.S. is $7.00. Flat-rate international shipping is $20.00 through UPS or USPS.
Please allow up to 5 business days for us to verify and process an order. Please allow an additional 7-10 business days for delivery. For international shipments, please allow 10-14 days for delivery.We reserve the right to cancel an order at anytime. Similarly, we reserve the right to request additional information from our customers for verification purposes.
We are not responsible for any lost, stolen, damaged merchandise or delayed delivery once we have shipped your order. Once you have received a delivery confirmation number, any claims should be made with USPS or UPS. We are not responsible for customs, duties, taxes or miscellaneous fees incurred from importing our products.
A delivery confirmation number is provided once an order is verified, processed and submitted to USPS or UPS.
We reserve the right to change or update our shipping policies and procedures at any time without notification.
RETURNS // REFUNDS // EXCHANGES
ALL SALES ARE FINAL. We want you to be 100% satisfied with your purchase from M.A.M COUTURE. If for any reason you are not satisfied, we would be happy to issue a store credit for any returned merchandise.
Refunds are only issued for defective product. Returns must be postmarked and mailed within 30 days from receipt of merchandise. Merchandise must be unworn with the original tags attached and in original packaging (where applicable).
Please include a printout of your original order with your return to avoid any delays in processing. Once the package is received, our warehouse will process the return, and you will be notified via email with a discount code worth the value of the returned merchandise.
We reserve the right to correct, update or change our returns/refund/exchange policy at any time without notification.
All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address:
M.A.M COUTURE HQ
5679 S. Flanders Ct
Aurora, CO 80015